By Ts Dr. Hj Ramli Amir, former President of the Chartered Institute of Logistics and Transport (CILT) Malaysia and Vice-President of CILT International for Southeast Asia
KOTA KINABALU: Digital transformation is no longer a choice but a necessity for Sabah’s economic growth. As industries across the globe embrace automated, data-driven, and efficient processes, Sabah must align itself with these advancements to remain competitive. This transformation involves leveraging cutting-edge technologies such as artificial intelligence (AI), the Internet of Things (IoT), and cloud computing to redefine traditional workflows. Through digital transformation, businesses can achieve greater agility, productivity, and sustainability, forming a solid foundation for economic resilience.
Managing Change in a Technological Era
The journey into a high-tech future requires more than just adopting technology; it demands a cultural shift within organisations and communities. Change management plays a pivotal role in addressing resistance and ensuring a smooth transition to new methodologies. By fostering strategic communication and offering targeted training, Sabah can help its workforce embrace this evolution with confidence and enthusiasm. The success of digital initiatives hinges on the collective readiness of individuals to adapt and thrive in a tech-driven environment.
Predictive Insights and Workforce Empowerment
Harnessing predictive analytics is essential for optimising operations and anticipating challenges. From forecasting equipment failures to analysing market trends, predictive tools provide valuable insights that drive smarter decision-making. However, these tools are only as effective as the people who use them. Building a tech-savvy workforce equipped with the skills to interpret and apply data insights is critical. This dual focus on technology and human expertise ensures a robust framework for long-term success.
Unlocking AI’s Potential for Simplification and Efficiency
AI offers unparalleled opportunities to simplify complex processes and enhance operational efficiency. From automating repetitive tasks to enabling real-time decision-making, AI transforms industries by reducing human error and saving valuable time. By developing customised AI applications tailored to specific sectors, Sabah can maximise the benefits of this transformative technology, ensuring that it addresses the unique needs of its economy.
Digital Twins: Bridging the Physical and Virtual
The concept of digital twins—virtual replicas of physical systems—opens new possibilities for innovation. These replicas enable industries to simulate scenarios, test solutions, and optimise designs without physical experimentation. Whether applied to manufacturing, urban planning, or logistics, digital twins can significantly enhance efficiency and reduce costs, providing Sabah with a competitive edge.
Policy and Collaboration for a Hi-Tech Future
The success of any technological endeavour requires robust policies and collaborative efforts. Comprehensive policy frameworks can regulate, promote, and democratise access to technology, ensuring that its benefits are shared equitably. Collaboration between government entities, private sectors, and academic institutions will drive innovation while avoiding redundancy. Sabah must prioritise these partnerships to accelerate its technological progress.
Redefining Blue-Collar Roles in a Tech-Driven World
Technology is revolutionising job specifications, particularly for blue-collar workers. Roles are shifting from manual labour to positions that require operating smart tools and systems. By redefining job pathways from “smart operator” to “smart innovator,” Sabah can empower its workforce to take on more fulfilling and impactful roles. Providing continuous learning opportunities will ensure that workers remain relevant in the evolving job market.
AI and Human Collaboration
The relationship between AI and humans is central to technological advancement. Rather than replacing human roles, AI should augment human capabilities, creating a harmonious collaboration. By embedding emotional intelligence into AI systems and promoting empathy in design, Sabah can build trust in AI adoption. This balance between human insight and machine precision is vital for sustainable development.
Addressing Labour Challenges and Workforce Strategies
Labour shortages and high attrition rates are challenges that require innovative solutions. Sabah can attract and retain talent by offering competitive salaries, clear career pathways, and AI-enhanced tools that improve workplace efficiency. Special attention must be given to integrating the older generation into the digital workforce through reskilling programs. A diverse and inclusive workforce will be a key driver of success.
Prioritising Safety and Sustainability
AI-powered tools can play a significant role in ensuring workplace safety. Predictive analytics and surveillance systems can identify potential hazards, while automation can replace humans in high-risk tasks. Furthermore, transitioning legacy factories into smart, sustainable facilities will align with global environmental goals. Greening initiatives, combined with the integration of smart technologies, will position Sabah as a leader in sustainable industrial practices.
Learning from Failures and Embracing Modularity
The path to technological transformation is not without setbacks. Learning from past failures and adapting strategies accordingly is crucial for progress. Plug-and-play solutions offer modular approaches that minimise infrastructure costs and enable quick adaptation. Sabah must adopt these flexible models to accelerate its technological journey effectively.
Cultivating Innovation and Attracting Talent
Creating a culture of innovation is essential to attract and retain top talent. By positioning Sabah as a hub for creativity and experimentation, the state can draw skilled professionals from around the world. Offering opportunities for research, development, and collaboration will further enhance its appeal.
A Vision for Sabah’s Hi-Tech Future
The integration of advanced technologies is no longer a distant aspiration but an immediate necessity for Sabah’s economic transformation. By embracing digital transformation, fostering a culture of innovation, and prioritising inclusivity, Sabah can establish itself as a leader in the high-tech landscape. This journey will not only enhance the state’s competitiveness but also secure a sustainable and prosperous future for its people. The time to act is now, and the path to progress is paved with technology.
