<\/p>\n\n\n\n
By Tan Sri Lee Lam Thye, Member of Malaysia Integrity Institute<\/p>\n\n\n\n
KOTA KINABALU: It is good that the Malaysian Anti-Corruption Agency (MACC) is planning to recommend to the government to include a corruption perception index (CPI) into the Key Performance Index (KPI) of government servants.<\/p>\n\n\n\n
Including CPI in KPI\u2019s can promote transparency and hold government agencies accountable for their actions, potentially reducing corruption and waste.<\/p>\n\n\n\n
It can lead to better governance practices, including reforms, by highlighting areas where the perception of corruption is high.<\/p>\n\n\n\n
Eventually, the benefits will accrue to the rakyat, as it should.<\/p>\n\n\n\n
The CPI encourages transparency and integrity in government operations.<\/p>\n\n\n\n
When officials know that their performance will be evaluated with this criterion, they are more likely to be more accountable and act in an open manner.<\/p>\n\n\n\n
This then shifts the focus from the assessment of volume and speed of work to such issues as public trust and ethical behaviour, thereby discouraging corruption.<\/p>\n\n\n\n
When civil servants are aware that their performance will be judged by public perception, they are incentivised to engage with the public and consider their feedback, ultimately improving service delivery.<\/p>\n\n\n\n
On the other hand, CPI data can also be used to provide civil servants with more training, especially on ethics and anti-corruption practices.<\/p>\n\n\n\n
In short, integrating a CPI into civil servants KPI can create a systemic approach to reducing corruption, enhancing governance, promoting a culture of accountability, and eventually resulting in improved staff training.<\/p>\n\n\n\n
But there could also be some minor concerns. For instance, while CPI is based on perceptions, these can be subjective and may not always reflect the actual level of corruption.<\/p>\n\n\n\n
There is also the risk that some agencies might manipulate their practices to improve their CPI score.<\/p>\n\n\n\n
It is therefore important to be aware that overemphasis on CPI might lead to an imbalanced approach to overall performance.<\/p>\n\n\n\n
Now, what indices can and should be incorporated into KPI?<\/p>\n\n\n\n
For example, there should be financial indices, customer indices, employee indices, environmental and social indices, and innovation indices.<\/p>\n\n\n\n
Applying these indices will ensure a more comprehensive and robust KPI that will enhance performance, help meet expectations, and lead to better governance.<\/p>\n","protected":false},"excerpt":{"rendered":"
By Tan Sri Lee Lam Thye, Member of Malaysia Integrity Institute KOTA KINABALU: It is good that the Malaysian Anti-Corruption Agency (MACC) is planning to recommend to the government to include a corruption perception index (CPI) into the Key Performance Index (KPI) of government servants. Including CPI in KPI\u2019s can promote transparency and hold government […]<\/p>\n","protected":false},"author":9,"featured_media":31279,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"tdm_status":"","tdm_grid_status":"","footnotes":""},"categories":[28],"tags":[],"class_list":{"0":"post-31278","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-local-news"},"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/jesseltontimes.com\/wpmarch2025\/wp-json\/wp\/v2\/posts\/31278","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jesseltontimes.com\/wpmarch2025\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jesseltontimes.com\/wpmarch2025\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jesseltontimes.com\/wpmarch2025\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/jesseltontimes.com\/wpmarch2025\/wp-json\/wp\/v2\/comments?post=31278"}],"version-history":[{"count":1,"href":"https:\/\/jesseltontimes.com\/wpmarch2025\/wp-json\/wp\/v2\/posts\/31278\/revisions"}],"predecessor-version":[{"id":31280,"href":"https:\/\/jesseltontimes.com\/wpmarch2025\/wp-json\/wp\/v2\/posts\/31278\/revisions\/31280"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/jesseltontimes.com\/wpmarch2025\/wp-json\/wp\/v2\/media\/31279"}],"wp:attachment":[{"href":"https:\/\/jesseltontimes.com\/wpmarch2025\/wp-json\/wp\/v2\/media?parent=31278"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jesseltontimes.com\/wpmarch2025\/wp-json\/wp\/v2\/categories?post=31278"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jesseltontimes.com\/wpmarch2025\/wp-json\/wp\/v2\/tags?post=31278"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}